03-06-2024 07:55 PM
i want to replace my number becouce my mobile is lost so how can my number is 0539282012
04-06-2024 10:11 AM
Hi 🤝, welcome to Jawwy from stc, we are sorry for what happened to you, You can get a replacement SIM/eSIM as follows:😊
• Physical SIM: Through free delivery via our online shop https://ext-shop.jawwy.sa/hybrid/sim-replacement/p-2002341-51280132513-cat.html?_ga=2.243086273.2190... or you buy it directly from the nearest branch.
• eSIM: Only through our online shop through this link and selecting the SIM type as eSIM: https://ext-shop.jawwy.sa/hybrid/sim-replacement/p-2002341-51280132513-cat.html?_ga=2.243086273.2190... (Not applicable from branches).
You must order it from the same email you used to order your original SIM, and the owner of the same number must receive it in order to authenticate it.
Moreover, the replacement SIM/eSIM costs 28.75 SAR including VAT, and you will need to authenticate the new replacement SIM in your same National ID/Iqama.