30-01-2019 12:38 AM
Solved! Go to Solution.
31-01-2019 04:42 PM
Hi @urazhar
Thank you for contacting us today!
You can't transfer your number from Friendy, the available options are only from Zain & Mobily, or you can keep your existing number from STC.
You can easily order your SIM from Jawwy online shop, choose a new Jawwy SIM or the donor you want to have your number transferred from and type your number, it'll be delivered to you in Saudi Arabia within 3 to 7 days for free, and you can pay and do the fingerprint at the delivery time.
If you have any further inquiry please don't hesitate to contact us through support page (live Chat and Email) or social media channels Facebook and Twitter.
Thank you for choosing Jawwy.
Fahed
02-10-2019 05:14 PM
I have the new sim card from jawwy. I am also a friendi user. After buying the sim i came to know that it can't be ported to jawwy form friendi. what shall i do next?
03-10-2019 03:29 PM
Hello and welcome to Jawwy from STC, you can only transfer your number from Mobily and Zain or change the Sawa SIM to Jawwy, please contact us Via Facebook, Twitter, or live chat and we will help you the best possible way to solve the problem: https://www.jawwy.sa/en/content/support
13-10-2019 12:08 PM
13-10-2019 12:12 PM
14-10-2019 10:17 PM
14-10-2019 11:57 PM
Hello JAWWY00001142921,
Thank you for contacting Jawwy from STC.
It would be a pleasure to have you in Jawwy family, but, unfortunately, the transfer is available only from Mobily or Zain, or changing Package for STC number.
It is not available to transfer from Friendi, Lebara or Virgin, So we would like to recommend a new experience with a new Jawwy number kindly check how to place your order by visiting this link: How can I order my SIM?
In case you have any other queries, please contact us via Facebook, Twitter, or live chat and we will help you the best possible way: https://www.jawwy.sa/en/content/support
Regards,
Mostafa.
25-10-2019 09:59 AM
26-10-2019 03:15 AM
Hi dear @Redan, thank you for contacting us in Jawwy from STC.
Regarding your query, contact us through our social media accounts or live chat through the app or the website via this link:
https://www.jawwy.sa/en/content/support
Regards,
Mohammed