22-11-2017 08:11 PM
23-11-2017 03:53 PM
24-11-2017 03:46 PM
Hi @74
We are sorry for what happened to you.
I have just escalated your case to the relevant team and going to contact you soon and deliver the SIM to you.
If you have any further inquiry, please don't hesitate to contact us through support page (live Chat and Email) or social media channels Facebook and Twitter.
We appreciate your patience.
Abdullah Mohamed.