Sim activate

[Touqeer88]

Still no working

[Naiif]

Hi@Touqeer88

Can you please try this steps  I have my SIM: what should I do to start using it?

  Thank you Touqeer88 , I'm glad to have been of help. We're here anytime.

[asif305743]

sir,

  iam asif khan i have jawwy sim my sim no is 0539305124 but how to chack balance inquiry

plz tell me 

[Abdulla]

Hi @asif305743

You can check your balance from our app or our website after you log in: https://www.jawwy.sa/ar

From Jawwy app, you will see your balance at the top of the screen.

And from our website go to "My Account" their you can check your balance.

Thanks for contacting us.

Abdulla Mohamed.

[ha96646]

Dear Sir,
Hello
I was STC customer and I switched my number to Jawwy. I bought Jawwy SIM and I received it. I insert SIM But the SIM not working. There isn't outgoing or incoming calling, SMS and the internet not yet working and it is disconnected.
There is Jawwy signal icon on the top of my phone screen.
* I turn on Data.
* I switch off WiFi.
* I try to search through Google but the network does not work.
* I try to log in on the Jawwy app but it does not able to active my SIM automaticely and just getting a prompt "Sim is incompatible".
*I restart my mobile.
*I restart Jawwy app.
*I clean up the app cache and data but still the SIM doesn't activate

[Riyas755755]

incoming messages not coming my number 0507703607

[Azzam]

Hi @Riyas755755

We sorry for any inconvenience this may have caused you. To help us understand the issue, can you please try replying to the following questions.

Are you receiving any error messages?
Is this the first time you have this issue?
Are you facing this issue with a specific number or with all numbers?
Can you please make sure of your messaging settings?
Are you able to call?

If you have any other questions, please don't hesitate to contact us through [Support Page] or our social media channels [Facebook and Twitter] and we will be more than happy to help you.

It’s been our pleasure to assist you. 

thank you for choosing Jawwy.

[Hidnvf87]

It’s showing error while entering the password error 991

[walaa]

Good morning, welcome to Jawwy from STC, Thank you for contacting us,  sorry for what you’ve faced, please contact us Via Facebook, Twitter, or live chat and we will help you the best possible way to solve the problem https://www.jawwy.sa/en/content/support