Sim Pick Up Points

[jam3su]

I had to go through terribe time in order to collect my sim card. i ordered for delivery and it showed 4 days till it can be delivered. so i cancelled previous order and made a new one for self pick up. i received a message that i can collect sim card for these locations. i went to batha and it took me 25 minutes to go there and when i reached ,there were no pick up points. the guys there were just selling new sim cards and said i could not collect my sim card from this place, i will have to go to Panaroma or Hayat mall if i want to get the ordered sim. so i cancelled the order and got a zain sim. this is beyond terrible service . why would someone go through such a hastle

[walaa]

Hello and welcome at Jawwy from STC, We really apologize for the inconvenience and we would like to clarify you that deliver takes from one day to 5 days and if you select "Click and collect" you can not collect your order from all stores as there is only some stores that offer deliver transform and migrated numbers, our main branches in Riyadh are in (Hayat Mall, Smart tower Fahad Road, Hamra, King Abdulaziz)