My app not working

[Azzam · Accepted solution]

Hello @joyful

Please follow the steps below to fix the app issue:

1. Open your device settings.
2. Tap Apps & notifications.
3. Tap Jawwy from STC.
4. Tap Clear data. If you don't see "Clear data" tap manage space.
5. Delete Jawwy from STC app.
6. Turn off your device.
7. Remove any other SIM in the device, Have only Jawwy SIM in slot 1.
8. Turn on your device.
9. Download the app again using Jawwy’s SIM cellular data.

If you have any other question, please don't hesitate to contact us through [Support Page] or our social media

channels [Facebook and Twitter] and we will be more than happy to help you.

It’s been our pleasure to assist you and thank you for choosing Jawwy.

[JAWWY0000979545 · Accepted solution]

my app ont working plzzzz help me

[Misbah]

I don't have balance to open jawwy's cellular data.
What should I do now?

[adil habib]

my jewwy app not opening
when i try to open there having this below message
unfortunately jawwy app has stopped

[walaa]

Welcome to Jawwy from stc, it`s my pleasure to help you today and sorry Adile to hear that and sorry for the issue you are facing, please contact us Via Facebook, Twitter, or live chat and we will help you the best possible way to solve it: https://www.jawwy.sa/en/content/support

[JAWWY0000852477]

hi..

[Zawarhussain]

Dear sir may app not working plz check and inform me
Thank you

[ahmed20200]

Thank you for contacting Jawwy from stc

We are sorry to hear that, kindly contact us through Twitter, Facebook, or live chat to help you in this regard

If this solution was helpful please press on accept as solution
Kind regards,
Ahmed