Internet not working

[Jomer]

My simcard is already actived but after a week until now its not working anymore.. I try to go to my accnt in jawwy app but i cdnt sign back in because i forget my e-mail and password i used before.. How can help me with this concern... Please as soon as possible... Thank you

[Shazilck]

My sim card is active before 2 weak but now internet not working

[Naiif]

Hi @Shazilck

Thank you for choosing Jawwy.  We really apologize for the inconvenience. Would you mind telling us when you start facing This issue, and what error message you receiving when you start using internet, thank you

Naif.