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04-07-2024 06:54 PM
Solved! Go to Solution.
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09-07-2024 10:00 AM
Hi 🤝,Dear, welcome to Jawwy from stc,
Buying a Jawwy (eSIM) with a new number is easy by following the below steps:
1) Click here https://evo.jawwy.sa/content/jawwy/en/shop.html to visit the shop for SIMS.
2) Choose your preferred eSIM and click "BUY", then you can either click "BUY NOW" for quick checkout or "ADD TO CART" to apply a promo code only if you have one.
3) Then "Enter your phone number" to complete your order, click "VALIDATE" so an OTP will be sent to the number, fill it in and "CONTINUE".
4) Select "NEW NUMBER" and choose your preferred number from the list or you can search if you want a specific combination and "PROCEED".
5) A confirmation code will be sent to your number to sign in.
6) Fill in your personal information to proceed.
7) You can only pay with "a "CREDIT CARD" or "MADA CARD". Fill in the card details to receive another confirmation code to complete the payment.
😎 After successful payment, you will need to select the Nafath code on the screen from your Nafath app for successful authentication of your number.
9) Then if "Activation Successful", you will be redirected to Jawwy to scan the eSIM QR code (You will also receive an SMS on the contact number with a link to download it).
Your shopping is complete!
Remember to download the new Jawwy 2.0 App to activate your eSIM and receive its benefits.
In order to assist you better and to protect your data privacy, please provide us with the mobile number in Jawwy customer care channel through our live chat via Jawwy App or Jawwy website, X, Facebook.
Please visit us:
https://www.jawwy.sa/content/jawwy/en/help.html
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22-08-2024 10:46 PM
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18-09-2024 11:21 PM
I spoke to customer support agent , they said me to wait for 72 hrs and the Jawwy online system is not working properly. If you can’t handle the system, why do you waste time of the innocent customers by providing false information . Simply remove this online system and make your business through shops itself .I have been to STC store , they don’t even ask about the problem and simply said we can’t solve any issues of Jawwy e sim.
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28-09-2024 12:16 AM
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28-09-2024 12:17 AM
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16-10-2024 08:49 PM
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24-10-2024 02:38 AM
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24-10-2024 02:56 AM
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24-10-2024 02:59 AM

