Hello
We are very sorry for any issue that you may have faced. I would like to apologize for this and inform you that we have raised a complaint for you with the number (519113). The technical team will fix this and contact you very soon.
As per the system, the auto-renewal for the YouTube pass was canceled, please dear, to avoid this kind of issue in future. The auto-renewal for the pass should not be canceled as the pass renews on a daily basis.
Thank you for your patience in this matter.
If you have any other question, please don't hesitate to contact us through [Support Page] or our social media channels [Facebook and Twitter] and we will be more than happy to help you.
It’s been our pleasure to assist you and thank you for choosing Jawwy.
Azzam.
