Hello @MohamedRafiq
Please follow the steps below:
• Delete Jawwy from STC app.
• Turn off your device.
• Remove any other SIM in the device, Have only Jawwy SIM in slot 1.
• Turn on your device.
• Download the app again using Jawwy’s SIM cellular data.
Visit this link on how to recharge in Jawwy.
How can I recharge my account?
If you have any other question, please don't hesitate to contact us through [Support Page] or our social media channels [Facebook and Twitter] and we will be more than happy to help you.
It’s been our pleasure to assist you and thank you for choosing Jawwy.
